Does your team feel that your sellers are quick to make promises and then expect someone to pull a rabbit out of a hat?
My first boss told me: ‘just make the sale, we’ll figure out how to get it done when you bring in the order’. Too many sellers say ‘yes, we can do that’ when they’re not sure something can be done. Spinning fairy tales with idyllic endings is the same as wearing a mask and leaving a trail of doubt.
This is the real world where transparency is best. Our clients rely on us to project the truth on their behalf. At the end of the day we all need to like the image our mirrors reflect.
Stay tuned…we are launching a weekly sales training class in May that’s real-world, relevant and resource-rich…more info to come.